Insurance Claims Assistance
Dealing with insurance after an accident can be confusing. We help you understand the process.
We Help You Navigate the Process
After an accident, you may have questions about claims, adjusters, and estimates. We can help explain how the repair side of the process works and communicate repair details with your insurance company.
In South Carolina, you generally have the right to choose where your vehicle is repaired. Check your policy or ask your insurer if you have questions about your coverage.
We don't make coverage decisions — your insurer does — but we can help keep the repair moving and keep you informed.
Service details are pending confirmation by the shop. Please call to confirm availability for your specific repair.
- Step 01
Report the Claim
Contact your insurance company to open a claim and get a claim number.
- Step 02
Contact Our Shop
Call us or request an estimate. Share your claim information if you have it.
- Step 03
Inspection & Documentation
We inspect the vehicle and document the damage and recommended repair.
- Step 04
Repair & Updates
Once approved, repairs begin and we keep you updated along the way.
Questions Customers Often Have
Do I have to use the shop my insurer suggests?
Generally, you can choose your repair shop. Review your policy or ask your insurer for specifics.
What if the estimate changes?
If additional damage is found during repair, we document it and communicate it with you and your insurer.
What about my deductible?
Your deductible is set by your policy. We'll explain how it applies to the repair invoice.
Can I get a rental car?
Rental coverage depends on your policy. Contact your insurer to confirm.
Frequently Asked
Can I bring my car in before an adjuster sees it?+
Call us first — the process can vary by insurer, and we'll help you figure out next steps.
What if the other driver was at fault?+
You may be able to file with the other driver's insurer. We can help you understand the repair side of either path.
Do you work with all insurance companies?+
Please call to discuss your insurance company. Specific insurer relationships are pending confirmation.
Need Collision Repair? Let's Get Started.
Contact Coppock LLC Collision Center to discuss your vehicle and the next steps.